Your customers and potential customers are extremely important to your business, but maintaining customer relations while trying to operate and grow your business can be a big challenge. As your administrative assistant, I will maintain customer relations on your behalf. You can be assured that I will maintain customer confidentiality while providing a high level of customer service to your clients in a professional manner. ‘The customer comes first’ is my mantra which is why I remain calm and composed even in emergencies and stressful situations.
Your business relies on smooth operations. As your personal secretary, you will benefit from my exceptional computer, organizing and planning skills. I am a quick learner able to read, comprehend and execute lengthy written and verbal communications. I realize that timing is everything, which is why I am cognizant of maintaining quality work under pressure and the importance of meeting deadlines.
I am skilled at handling administrative tasks such as:
- typing reports and correspondence
- compiling data and data entry
- ordering supplies, materials equipment and services
- making travel arrangements
- answering phones and making phone calls
- scheduling, confirming and rescheduling appointments
- conducting research
- organizing, sorting and purging files
- desktop publishing and PowerPoint presentations
- email management
- social media management
- internet research
- mail merges
- data entry
- database creation / management
- calendar management
- travel planning services
- telemarketing services
- direct mail marketing
- lead / mailing Lists
- CRM management
I am a good written and verbal communicator. I utilize email, written correspondence, phone, instant messaging and video conferencing, as needed to communicate with my client’s and their customers. In order to meet your needs, I maintain a computer with the latest software and internet connection, a printer, fax, scanner and copier.
I believe customer service, smooth operations and quality work are the keys to your success. Let me help you handle customer service and smooth operations, so you can focus on quality work. Please contact me for a free consultation.